Menu
Welcome to the Adventure Tours Madeira website (“Website”). These Terms and Conditions (“Terms”) govern your access and use of the services (“Services”) provided by Adventure Tours Madeira (“Company”). Please read them carefully before booking any Service via the Website or any other communication channels (“Communication”) detailed in the Privacy Policy section.
By booking a Service, you agree to these Terms. If you have questions, contact us at adventuretoursmadeira@gmail.com before proceeding. If you do not agree, please exit the Website and refrain from making any bookings.
Language Disclaimer
The primary version of these cancellation and refund rules is provided in English. In case of any discrepancies or misunderstandings arising from translations into other languages, the English version shall take precedence and serve as the definitive reference.
1. About Adventure Tours Madeira
Adventure Tours Madeira is a legally registered business in Madeira, Portugal. We act as intermediaries between clients (“Clients”) and third-party providers (“Providers”). Providers are independently operated entities chosen by us for their quality and safety standards.
While we monitor Providers to ensure the best experience, each Provider remains responsible for legal compliance and the proper delivery of their services.
Contact us:
2. Privacy
Your privacy is important to us. We only collect and use personal data necessary to process your orders and improve our Services. By booking a Service, you consent to the collection, use, and transfer of your data in accordance with our Privacy Policy.
Key Points:
If you disagree, please refrain from using the Website or booking Services.
3. Cookies Policy
Adventure Tours Madeira uses cookies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device when you visit our Website. They help us recognize your preferences, analyze Website performance, and provide personalized content. By continuing to use our Website, you consent to the use of cookies as outlined in our Privacy Policy. You can manage or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.
4. Services
All Services are subject to availability. Detailed descriptions can be found on the Website. Services may include but are not limited to:
If you have any dietary restrictions, medical conditions, or activity limitations, notify us in advance to ensure your safety and satisfaction.
5. Alcohol Policy
6. Booking and Order Processing
We strive to deliver timely, personalized service. However, factors like weather and traffic may cause delays. We will notify you of any changes as soon as possible.
For updates, contact your assigned manager via any available Communication channel.
7. Cancellation and Refunds
You may cancel a booking by notifying your manager through any written communication channel provided. Refunds depend on the notice period:
Company-Initiated Cancellations:
If Adventure Tours Madeira cancels your booking, you will receive a full refund minus any processing fees.
Refunds may take up to four weeks to process, depending on your bank’s policies.
8. Prices and Payment
Prices are listed on the Website but may vary. Confirmed bookings will not be affected by price changes. Payments can be made via certified online platforms or in cash/terminal at designated locations.
9. Liability
We are responsible for foreseeable losses directly caused by our breach of these Terms, up to the amount paid for the Service. However, we are not liable for:
10. Termination
We reserve the right to refuse bookings or terminate access to the Website for any reason. This includes actions to prevent liability or protect Providers.
11. Force Majeure
We are not liable for delays or non-performance caused by events beyond our control, including but not limited to natural disasters, strikes, or government actions.
12. Changes to Terms
These Terms may be updated periodically. Any changes will be posted on this page. Bookings will be governed by the Terms in place at the time of confirmation.
13. Governing Law
These Terms are governed by Portuguese law. Any disputes will be resolved under the jurisdiction of Madeira courts.
For further inquiries or assistance, please contact us at adventuretoursmadeira@gmail.com.
Performing your experiences
© 2024 All Rights Reserved.
Fill the form for having a conversation with our manager
Заповніть форму щоб розпочати діалог з нашим менеджером