You may cancel a booking by notifying your manager through any written communication channel provided. Refunds depend on the notice period:
Prepayment – 100%.
Cancellation 30+ days before the tour date – 100% refund.
Cancellation less than 30 days before the tour date – no refund.
Company-Initiated Cancellations:
If Adventure Tours Madeira cancels your booking, you will receive a full refund minus any processing fees.
Refunds may take up to four weeks to process, depending on your bank’s policies.
Rescheduling:
If you need to reschedule your tour, we will try to accommodate your request depending on the availability of guides, activities, and transportation. An additional fee of 25% of the total tour cost will be applied to cover the expenses already incurred during the preparation of your tour.
Fill the form for having a conversation with our manager
Fill the form to proceed with a booking.
Our manager will contact you shortly.